Today I received a few responses from Mastodon in my Micro.blog timeline. This is what I wanted. My Fediverse home/server/corner is where my blog is and ActivityPub allows me to have meaningful connections with people in other places. I know that was expected, but I love to see it work.
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This about customer support by is so true.
The goal of customer communication is twofold:
Solve the problem and, along the way,
Educate the customer.
If you do customer communication well, the same customer won’t ever have to seek support for the same problem again, because while you solved their problem, you also taught them how to solve it or how to avoid creating it. (There are some exceptions, of course.)
In my line of work, the most important task, at least from my point of view, has always been to carefully explain the obscure parts of the law to my clients, so that they can understand the bottom line of their legal issues and they can learn how to solve and avoid them.
This has to be done on a one-to-one, personal and customized communication basis.
A collection of #WeblogPoMo posts by @amerpie
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Thanks, Lou. Everybody else, go read them and ask and answer AMA questions. This is cool. #WeblogPoMoAMA
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Marian Evans (George Eliot), from a letter to Charles Bray in 1859:
I have had heart-cutting experience that opinions are a poor cement between human souls; and the only effect I ardently long to produce by my writings, is that those who read them should be better able to imagine and to feel the pains and the joys of those who differ from themselves in everything but the broad fact of being struggling erring human creatures.
Reposting this from [@ayjay](https://micro.blog/ayjay) because it really deserves sharing.
Ambulance chasers are the worst type of lawyers. Actually, they never were lawyers.
In this TechCrunch interview, I think Matt Mullemweg is wearing a MB&F HM4 Thunderbolt watch, listed 142 589 € in Chrono24. I would love to hold one of those machines in my hand.
Probably one of the funniest depictions of time travel I’ve seen. A beautiful short movie.
There’s been a terrifying weather event in Spain. A huge storm has hit several places in the Mediterranean, with horrific flooding especially in Valencia. Almost 100 people dead and many still missing. Enormous material damage. I turned on the radio and heard a panel of supposed pundits analyze the situation. Yesterday they were talking about the Middle East and tomorrow the topic will be Artificial Intelligence or whatever. The wankers no nothing at all and yet they feel entitled to give lessons to emergency services and first responders. I can’t express how much I “like” them. Radio off, of course. And I don’t pray, so I send my thoughts to the victims and my thanks to everybody that run to help them. 
I don’t celebrate Halloween, we didn’t have that tradition growing up in Spain. My kids do, the 1st of November is always a holiday and it’s as good a excuse as any for wearing costumes and partying hard the night before. I confess, I’m only writing this because I want to be featured in micro.boo 🎃👻
Turns out I activated Apple Intelligence on a Mac in Spain (EU). I changed the OS language to English and the region to the US in Settings and I did get through the waiting list in a few minutes.
But most of my shortcuts, Keyboard Maestro macros and other automations are tied to menus and commands in Spanish, so this is going to be challenging. I feel crippled without my usual automations and I’m not going to have time to fiddle with them for a few days.
And the first Apple Intelligence feature I tried (summaries in Mail) does not work because most of my mails are in Spanish and Basque, and a message prompts swiftly: Language Not Supported. Writing Tools only work with text in English.
So I guess I will be turning Apple Intelligence off until Spanish is supported. Or maybe I take a few days to adapt my automations to the language of the Perfidious Albion.
At least I can say Apple Intelligence did turn on the EU.
I liked the Sumo Theme for a while, but I just took my site back to old faithful Tiny Theme. It just feels good. And being both from @Mtt’s factory, the microhooks and custom theme and CSS worked like a breeze.
You gotta try this online Battleship game, it’s so much fun. And totally free (and totally open to your donations or contributions, too). I’m loving it.
There’s not a more beautiful language for music.
Thanks to Blake’s HTML For People online book, I actually understood the following text, which would have been gibberish for me just a week ago.
vincent
[@jaheppler](https://micro.blog/jaheppler) [@wcaleb](https://micro.blog/wcaleb) Looking at the screenshots, and what I can see is, that no styles have been loaded either. I can see an un-styled button in the middle of that page though. What is happening is that the lightbox should be hidden when it loaded, however because the styles don't seem to have made it over, it's causing this to show. Can you confirm the version of Safari you are on please? cc: [@manton](https://micro.blog/manton)
If macOS Sequoia’s Screen Mirroring let’s us control the iPhone from the Mac and now 15.1 adds the ability to drag and drop files, don’t you think touchscreens on the Mac are starting to make a lot of sense?
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On Thursday, October 10, I released HTML for People into the wild. I emailed the 300-ish people who had signed up to be notified and then posted on Mastodon. The response blew me away. In a couple of days, my post got boosted over 2,000 times. The URL made it to the front page of Hacker News. Analytics shows tens of thousands of visits to the site.
My man, my teacher, Blake Watson explaining how he made this beauty and gave it to all of us newbies.
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You can't hurt him with money. In fact I'm pretty sure we can't hurt him in any way. So why not keep the reporters employed, for once the seem to be doing the right thing and keeping us in the loop on why they're doing the awful thing they're doing. Usually we're kept in the dark.
Food for thought.
Today I learned
- To write my first webpage.
- To add my own content to it.
- To install and use Visual Studio Code.
- To style the webpage using simple.css.
- To add an about page.
- To add navigation buttons and turn the webpage into a website.
It’s public here: estebantxo.neocities.org
Next time Blake will teach me to build a blog!
I’m excited, I have always relied on web services (first it was Squarespace, then I tried Wordpress, and finally I found Micro.blog for good).
And now I am going to learn to make a blog with HTML. The last step would be to learn to host it myself, but that would probably be difficult, costly and less secure than relying on professionals. We’ll see.
#LearningHTML
My wife is going to kill me, but I love this picture of this morning.
Our field trip this morning took us to Ataun and Barandiaran’s museum. The surroundings were beautiful under heavy rain. And lunch in Mandubiako Borda was great.
